class ClientTicketsController < ApplicationController before_action :set_ticket, only: [:show, :edit, :update, :destroy] before_action :set_ticket_custom_route, only: [:close, :open, :respond] before_action :looks_ticket, only: [:show, :edit, :update, :close, :open] before_action :authenticate_user! # GET /tickets # GET /tickets.json def index @tickets = current_user.tickets.heads.order('state DESC') end def close respond_to do |format| if @ticket.close @ticket.update(admin_view_at: Time.now) format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully closed.' } format.json { render :show, status: :ok, location: client_tickets_url(@ticket) } else format.html { redirect_to client_ticket_url(@ticket), alert: 'The ticket is already close' } format.json { render json: @ticket.errors, status: :unprocessable_entity } end end end def open respond_to do |format| if @ticket.open @ticket.update(admin_view_at: nil) format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully reopened.' } format.json { render :show, status: :ok, location: client_tickets_url(@ticket) } else format.html { redirect_to client_ticket_url(@ticket), alert: 'The ticket is already open' } format.json { render json: @ticket.errors, status: :unprocessable_entity } end end end def respond session[:user_ticket_respond_parent_id] = @ticket.id @head = @ticket.head @ticket = Ticket.new(ticket_id: @head.id, creator: current_user, title: @ticket.title) if @ticket.close? or @head.close? respond_to do |format| format.html { redirect_to client_ticket_url(@head), alert: 'The ticket is closed' } format.json { render json: {ticket: 'The ticket is closed'}, status: :unprocessable_entity } end else render :new end end # GET /tickets/1 # GET /tickets/1.json def show end # GET /tickets/new def new @ticket = Ticket.new end # GET /tickets/1/edit def edit end # POST /tickets # POST /tickets.json def create @ticket = Ticket.new(ticket_params) if session[:user_ticket_respond_parent_id] @head = Ticket.find(session[:user_ticket_respond_parent_id]).head @ticket.ticket_id = @head.id end @ticket.creator = current_user respond_to do |format| if @ticket.save @ticket.close_head if @ticket.close? format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully created.' } format.json { render :show, status: :created, location: client_tickets_url(@ticket) } else format.html { render :new } format.json { render json: @ticket.errors, status: :unprocessable_entity } end end end # PATCH/PUT /tickets/1 # PATCH/PUT /tickets/1.json def update respond_to do |format| if @ticket.update(ticket_params) @ticket.close_head if @ticket.close? format.html { redirect_to @ticket, notice: 'Ticket was successfully updated.' } format.json { render :show, status: :ok, location: client_tickets_url(@ticket) } else format.html { render :edit } format.json { render json: @ticket.errors, status: :unprocessable_entity } end end end # # DELETE /tickets/1 # # DELETE /tickets/1.json # def destroy # @ticket.destroy # respond_to do |format| # format.html { redirect_to tickets_url, notice: 'Ticket was successfully destroyed.' } # format.json { head :no_content } # end # end private # Use callbacks to share common setup or constraints between actions. def set_ticket @ticket = Ticket.find(params[:id]) @ticket = nil if not @ticket.creator == current_user and not @ticket.head.creator == current_user @ticket end def set_ticket_custom_route params[:id] = params[:client_ticket_id] set_ticket end # Never trust parameters from the scary internet, only allow the white list through. def ticket_params params.require(:ticket).permit(:title, :description, :state) end def looks_ticket if @ticket.head.head_creator_view_at.nil? @ticket.head.update(head_creator_view_at: Time.now) end Ticket.where(creator: current_user, head_creator_view_at: nil, ticket: @ticket.head).each do |t| t.update(head_creator_view_at: Time.now) end end end