144 lines
4.4 KiB
Ruby
144 lines
4.4 KiB
Ruby
class ClientTicketsController < ApplicationController
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before_action :set_ticket, only: [:show, :edit, :update, :destroy]
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before_action :set_ticket_custom_route, only: [:close, :open, :respond]
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before_action :looks_ticket, only: [:show, :edit, :update, :close, :open]
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before_action :authenticate_user!
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# GET /tickets
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# GET /tickets.json
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def index
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@tickets = current_user.tickets.heads.order('state DESC')
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end
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def close
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respond_to do |format|
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if @ticket.close
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@ticket.update(admin_view_at: Time.now)
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format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully closed.' }
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format.json { render :show, status: :ok, location: client_tickets_url(@ticket) }
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else
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format.html { redirect_to client_ticket_url(@ticket), alert: 'The ticket is already close' }
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format.json { render json: @ticket.errors, status: :unprocessable_entity }
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end
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end
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end
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def open
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respond_to do |format|
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if @ticket.open
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@ticket.update(admin_view_at: nil)
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format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully reopened.' }
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format.json { render :show, status: :ok, location: client_tickets_url(@ticket) }
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else
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format.html { redirect_to client_ticket_url(@ticket), alert: 'The ticket is already open' }
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format.json { render json: @ticket.errors, status: :unprocessable_entity }
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end
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end
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end
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def respond
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session[:user_ticket_respond_parent_id] = @ticket.id
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@head = @ticket.head
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@ticket = Ticket.new(ticket_id: @head.id,
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creator: current_user,
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title: @ticket.title)
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if @ticket.close? or @head.close?
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respond_to do |format|
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format.html { redirect_to client_ticket_url(@head), alert: 'The ticket is closed' }
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format.json { render json: {ticket: 'The ticket is closed'}, status: :unprocessable_entity }
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end
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else
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render :new
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end
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end
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# GET /tickets/1
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# GET /tickets/1.json
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def show
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end
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# GET /tickets/new
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def new
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@ticket = Ticket.new
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end
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# GET /tickets/1/edit
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def edit
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end
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# POST /tickets
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# POST /tickets.json
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def create
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@ticket = Ticket.new(ticket_params)
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if session[:user_ticket_respond_parent_id]
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@head = Ticket.find(session[:user_ticket_respond_parent_id]).head
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@ticket.ticket_id = @head.id
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end
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@ticket.creator = current_user
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respond_to do |format|
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if @ticket.save
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@ticket.close_head if @ticket.close?
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format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully created.' }
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format.json { render :show, status: :created, location: client_tickets_url(@ticket) }
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else
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format.html { render :new }
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format.json { render json: @ticket.errors, status: :unprocessable_entity }
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end
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end
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end
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# PATCH/PUT /tickets/1
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# PATCH/PUT /tickets/1.json
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def update
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respond_to do |format|
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if @ticket.update(ticket_params)
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@ticket.close_head if @ticket.close?
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format.html { redirect_to @ticket, notice: 'Ticket was successfully updated.' }
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format.json { render :show, status: :ok, location: client_tickets_url(@ticket) }
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else
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format.html { render :edit }
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format.json { render json: @ticket.errors, status: :unprocessable_entity }
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end
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end
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end
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# # DELETE /tickets/1
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# # DELETE /tickets/1.json
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# def destroy
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# @ticket.destroy
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# respond_to do |format|
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# format.html { redirect_to tickets_url, notice: 'Ticket was successfully destroyed.' }
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# format.json { head :no_content }
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# end
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# end
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private
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# Use callbacks to share common setup or constraints between actions.
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def set_ticket
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@ticket = Ticket.find(params[:id])
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@ticket = nil if not @ticket.creator == current_user and not @ticket.head.creator == current_user
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@ticket
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end
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def set_ticket_custom_route
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params[:id] = params[:client_ticket_id]
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set_ticket
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end
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# Never trust parameters from the scary internet, only allow the white list through.
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def ticket_params
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params.require(:ticket).permit(:title, :description, :state)
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end
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def looks_ticket
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if @ticket.head.head_creator_view_at.nil?
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@ticket.head.update(head_creator_view_at: Time.now)
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end
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Ticket.where(creator: current_user, head_creator_view_at: nil, ticket: @ticket.head).each do |t|
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t.update(head_creator_view_at: Time.now)
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end
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end
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end
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