MorningPeak/app/controllers/client_tickets_controller.rb

120 lines
3.5 KiB
Ruby

class ClientTicketsController < ApplicationController
include CommentableForm
before_action :set_ticket, only: [:show, :edit, :update, :destroy]
before_action :set_ticket_custom_route, only: [:close, :open, :respond]
before_action :looks_ticket, only: [:show, :edit, :update, :close, :open]
before_action :authenticate_user!
# GET /tickets
# GET /tickets.json
def index
@tickets = current_user.tickets.order('state DESC')
end
def close
respond_to do |format|
if @ticket.close
@ticket.update(admin_view_at: Time.now) # add comment ?
format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully closed.' }
format.json { render :show, status: :ok, location: client_tickets_url(@ticket) }
else
format.html { redirect_to client_ticket_url(@ticket), alert: 'The ticket is already close' }
format.json { render json: @ticket.errors, status: :unprocessable_entity }
end
end
end
def open
respond_to do |format|
if @ticket.open
@ticket.update(admin_view_at: nil) # add comment ?
format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully reopened.' }
format.json { render :show, status: :ok, location: client_tickets_url(@ticket) }
else
format.html { redirect_to client_ticket_url(@ticket), alert: 'The ticket is already open' }
format.json { render json: @ticket.errors, status: :unprocessable_entity }
end
end
end
# GET /tickets/1
# GET /tickets/1.json
def show
prepare_comment_for @ticket
end
# GET /tickets/new
def new
@ticket = Ticket.new
end
# GET /tickets/1/edit
def edit
end
# POST /tickets
# POST /tickets.json
def create
@ticket = Ticket.new(ticket_params)
@ticket.creator = current_user
respond_to do |format|
if @ticket.save
format.html { redirect_to client_ticket_url(@ticket), notice: 'Ticket was successfully created.' }
format.json { render :show, status: :created, location: client_tickets_url(@ticket) }
else
format.html { render :new }
format.json { render json: @ticket.errors, status: :unprocessable_entity }
end
end
end
# PATCH/PUT /tickets/1
# PATCH/PUT /tickets/1.json
def update
respond_to do |format|
if @ticket.update(ticket_params)
format.html { redirect_to @ticket, notice: 'Ticket was successfully updated.' }
format.json { render :show, status: :ok, location: client_tickets_url(@ticket) }
else
format.html { render :edit }
format.json { render json: @ticket.errors, status: :unprocessable_entity }
end
end
end
# # DELETE /tickets/1
# # DELETE /tickets/1.json
# def destroy
# @ticket.destroy
# respond_to do |format|
# format.html { redirect_to tickets_url, notice: 'Ticket was successfully destroyed.' }
# format.json { head :no_content }
# end
# end
private
# Use callbacks to share common setup or constraints between actions.
def set_ticket
@ticket = Ticket.find_by(id: params[:id], creator: current_user)
@ticket
end
# TODO: remove
def set_ticket_custom_route
params[:id] = params[:client_ticket_id]
set_ticket
end
# Never trust parameters from the scary internet, only allow the white list through.
def ticket_params
params.require(:ticket).permit(:title, :description, :state)
end
def looks_ticket
@ticket.set_view_by('User')
end
end